MAIN FEATURES

A reliable, tested system, constantly evolving.
SRVP/TSS has been in full operation for over 20 years in Brazil, and several Latin American countries and in the USA, witnessing its proved reliability. The most important point is that, year after year, an increasing number of companies have been joining us, always achieving a high level of performance and positive results. The increasing number of clients is not only a motivating factor to RJ Consultores but it is also a demand for us to develop and improve our features and applications, constantly creating new possibilities.

SALES INCREASE

• On-line
• Intelligent Sales. The system automatically suggests the most optimized choice of seat to be sold
• Electronic transfer of Funds integrated to the system
  Several kinds of sales: bookings, open sales, round trip tickets, etc
• Automatically generated Connection Sales in agencies and in any other line of sales
• On-line integrations with several players through a ready made module
• Provides all sales channels: Call Center, Bus terminal, Internet, Mobile phone, Hand Held, On board sales
• Other Sales possibilities
• Shopping cart: possibilities to do several sales in only one transaction

SECURITY

• Safe connection to the server
• Concept of user profile: access to all functions of the system according to its parameters
• Record of all operations made, including type, user, date, hour and others

OPERATIONS

• One screen visualization of all parameters on the timetable enabling alteration possibilities
• Stock control
• Control of Revenue and Expenses in agencies
• Sales monitoring: availability of sales information from all the points of sales through the WWW in real time
• Possibility to configure to receive an SMS or email, according to some parameters
• Blocking or not routes for sales, for a certain period of time
• Visualization of the available seats of all the buses of the company, thus enabling a fast intervention from the operator
• Dynamic and automatic update of prices
• Commercial configurations
• On-line control of the operational framework and already generated services
• Management of the timetable
• Revenue Management
• Pricing according to various parameters

FINANCIAL CONTROL

• Cash control and closing
• Real time information on the company's revenue
• Control over the entire financial movement in the offices, described by type of revenue, types of cost, sales, payment method, etc
• Bank accounts of offices.

Functions

Customer management

• Customers registration;
• Attribution of bonuses due to trips, mileage or values in the different classes of service (Conventional, Sleeper Couch, Executive, etc);
• Management of premium.
  

Personalized customer services

• Events recording (suggestion, information, complaints, other);
• Follow-up of responses;
• Search of events;
• Can be integrated to the Call Center;
• Satisfy the demands of ANTT.

Management of information

• Parameterized filters for a quick database search;
• Creation of general research in the customers database;
• Issuance of certificates, bonuses and premiums;
• Customers balance;
• Email marketing;
• General search;
• Among other.

Research

• Market research;
• Evaluation quiz;
• Generic research.

Click below and learn, in details, about each one of the CONTROL PANEL modules: